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Why won’t my smart TV connect to Wi-Fi?

In today’s tech-centric world, our smart TVs serve as central hubs for entertainment, but what happens when they refuse to connect to the internet? Don’t fret! Asurion’s got your back with this easy-to-follow guide to get your smart TV back online.

Restart Your Devices

Sometimes, a simple refresh is all it takes. Unplug your smart TV and Wi-Fi router for 30 seconds, then plug them back in. This can clear up any minor glitches without deleting your data.

Check Your Wi-Fi Connection

Before diving into TV settings, ensure your Wi-Fi is working properly. Try connecting another device like your phone or tablet to see if it’s a broader network issue. If not, it’s time to move on to TV troubleshooting.

Verify Your Wi-Fi Password

Double-check that you’re using the correct Wi-Fi password and that it’s entered correctly. If you’re using a default password, consider updating it for security reasons.

Assess Wi-Fi Signal Strength

Navigate to your TV’s settings and check the Wi-Fi signal strength. If it’s weak, try relocating your router to a more central location or use an ethernet cable for a direct connection.

Explore Network Settings

Some TVs allow you to troubleshoot internet connection problems within the network settings. Look for options to reset your network configuration, which can often resolve connectivity issues.

Adjust DHCP Settings

Certain TV models offer DHCP settings to obtain a unique IP address for internet connection. Experiment with turning this feature on or off to see if it makes a difference.

Update TV Software

Ensure your smart TV’s software is up to date by connecting it to the internet via ethernet cable. You may also be able to download updates onto a USB drive from the manufacturer’s website.

Factory Reset

As a last resort, consider factory resetting your TV to its default settings. Keep in mind that this will erase all data, so be prepared to reconfigure your settings and reinstall apps.


Don’t let Wi-Fi woes ruin your TV time! With these troubleshooting tips, you can tackle connectivity issues like a pro. Remember to start with simple fixes like restarting your devices and gradually work your way through more advanced solutions.


1.Why won’t my smart TV connect to Wi-Fi even after entering the correct password?

Double-check the Wi-Fi password and ensure it’s entered correctly. If you’re still having issues, try restarting your router and TV, and consider relocating the router for better signal strength.

2.Should I factory reset my smart TV if it won’t connect to Wi-Fi?

Factory resetting should be a last resort as it erases all data. Before doing so, exhaust other troubleshooting steps and consider seeking professional assistance if needed.

3.Can I update my smart TV’s software without an internet connection?

To update your TV’s software, you’ll need an internet connection. If Wi-Fi isn’t working, use an ethernet cable to connect to your router and download the necessary updates

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