Skip to content

How to reset an iPad to factory settings​

Are you facing issues with your iPad, like it’s not updating or the touch screen isn’t working? Don’t fret! At Asurion, we specialize in helping millions of customers just like you every day. Whether it’s getting your iPad up to speed or fixing a glitchy touch screen, we’ve got you covered. In this guide, we’ll walk you through the process of resetting your iPad to factory settings, backing it up, and restoring it.

Why Reset Your iPad?

Resetting your iPad to factory settings means wiping out all the data stored on it, including apps, photos, contacts, messages, and more. Only the original software and apps preinstalled by Apple will remain. So, why should you consider resetting your iPad?

There are two main reasons. First, if you’re planning to sell or give away your iPad, you don’t want your personal information in someone else’s hands. Resetting your iPad ensures that all your data is wiped clean. Second, if your iPad is experiencing a serious issue that can’t be fixed through other means, a factory reset might be necessary as a last resort.

How to Back Up Your iPad

Before you reset your iPad, it’s crucial to back up your data. The easiest way to do this is with iCloud. Here’s how:

  1. Connect your iPad to a Wi-Fi network.
  2. Go to Settings > [your name] > iCloud.
  3. Tap iCloud Backup > Back Up Now.
  4. Stay connected to Wi-Fi until the backup is complete.

How to Factory Reset Your iPad

Once your iPad is backed up, you can proceed with the factory reset. Here’s how to do it:

From Your iPad:

  1. Go to Settings > General > Reset > Erase All Content and Settings.
  2. Enter your passcode if prompted.

From a Mac or PC:

  • If you’re using a Mac running macOS Mojave 10.14 or earlier or a PC, use iTunes.
  • If you’re using a Mac running macOS Catalina 10.15 or newer, use Finder.

Follow the respective steps provided in the guide for your operating system.

How to Factory Reset Your iPad Without the Passcode

If you’re unable to access your iPad due to issues like it not starting or being frozen, you can still perform a factory reset. Here are two methods:

  1. Recovery Mode: Connect your iPad to a computer with iTunes or Finder, then follow the steps outlined in the guide.
  2. Using If you have Find My set up on your iPad, you can erase it remotely via

How to Restore Your iPad

After completing a factory reset, you can restore your iPad from a previous backup. Here’s how:

  • From iCloud: Follow the prompts during the setup process to restore from iCloud backup.
  • With iTunes or Finder: Connect your iPad to your computer and follow the steps provided in the guide for your operating system.


Resetting your iPad can solve many issues, from software glitches to preparing it for resale. Remember to back up your data before performing a factory reset, and follow the steps carefully to avoid any data loss.


  1. Why should I factory reset my iPad?

    • Factory resetting your iPad is essential when selling or giving away your device to ensure your personal data is wiped clean.
  2. Can I reset my iPad without a passcode?

    • Yes, you can reset your iPad using recovery mode or if you’re unable to access it due to a passcode issue.
  3. How do I restore my iPad from a backup?

    • You can restore your iPad from a previous backup using iCloud or a computer with iTunes or Finder. Follow the steps outlined in the guide for detailed instructions

Leave a Reply

Your email address will not be published. Required fields are marked *