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How to fix a Dell XPS that won’t turn on

Is your Dell XPS refusing to turn on? Don’t worry, we’ve got you covered. Boot-up issues can be frustrating, but with a little troubleshooting, you can often get your laptop up and running again in no time. Here’s a simple guide to help you diagnose and fix the problem.

Power Supply Problems:

Check if your laptop is charged or plugged in properly. Faulty charging cords or adapters could also be the culprit.

External Accessories:

Disconnect all external devices like monitors, USB drives, and SD cards, as they might be causing conflicts during boot-up.

Battery Troubles:

If your Dell XPS has a removable battery, try removing and reinserting it. You can also test if the laptop powers on when plugged in, indicating a battery issue.

Screen Damage:

Look for physical damage on the screen or connect to an external monitor to check if the issue is with the display.

Software Glitches:

Boot into Windows Safe Mode to determine if the problem is caused by software or drivers. Safe mode limits the programs your laptop can use, isolating the issue.

Hardware Malfunctions:

Run the Dell diagnostic tool to identify any hardware issues preventing your laptop from turning on.

Reinstall Windows or Replace Hard Drive:

As a last resort, consider reinstalling the operating system or replacing the hard drive if all else fails.


Troubleshooting a Dell XPS that won’t boot doesn’t have to be overwhelming. By following these simple steps, you can quickly identify and resolve the issue, getting your laptop back to working order. Remember to start with the basics like checking the power supply and gradually move to more advanced troubleshooting methods if needed.


1: Why is my Dell XPS not turning on even when plugged in?

It could be due to a faulty power supply, damaged battery, or hardware malfunction. Start by checking the power supply and battery connections, and if the issue persists, consider running diagnostics or seeking professional assistance.

2: How do I boot my Dell XPS in Safe Mode?

To boot into Safe Mode, restart your Dell XPS and continuously press the F8 key until the Advanced Boot Options menu appears. From there, select Safe Mode using the arrow keys and press Enter.

3: Can a broken laptop screen cause boot-up problems?

Yes, physical damage to the screen can prevent your Dell XPS from booting up properly. Connect to an external monitor to determine if the issue is with the screen or other components. If the external monitor works fine, the problem likely lies with the laptop screen.

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