How to change the owner on a Ring doorbell

Are you moving out of your current place or passing on your Ring™ Video Doorbell to a new owner? Don’t worry, transferring ownership is a breeze! In this guide, we’ll walk you through the easy steps to ensure a smooth transition. Plus, if you need any help with your Ring doorbell, Asurion has you covered. Let’s get started!

Removing a Ring Device from an Account

If you’re the previous owner:

1. Open the Ring App on your smartphone or tablet.
2. Make sure you’re logged in to the account associated with the Ring doorbell you want to transfer.
3. Open the Menu, then select Devices.
4. Tap on the name of the device you wish to remove.
5. Go to Device Settings > General Settings > Remove This Device.
6. Tap Confirm.

If you’re the current owner:

Contact the original owner and ask them to uninstall the device from their Ring app. If you can’t reach them, don’t worry; Ring customer support can assist you.

Transferring the Ring Doorbell to a New Owner

Once the former owner removes the device from their account, the new owner can register the Ring doorbell under their own Ring account. Here’s how:

1. Download the Ring app from the App Store (for iOS devices) or Google Play™ Store.
2. Create a new Ring account and log in.
3. Tap Set up a Device, and follow the on-screen instructions.
4. Scan the QR code or MAC ID barcode on the Ring doorbell or its packaging.
5. Follow the prompts to complete any software updates and connect your device to Wi-Fi. If you encounter any issues, refer to our troubleshooting guide.
6. Once setup is complete, both the previous and new owners will no longer have access to the same video recordings. You can also customize settings in the Ring app to suit your preferences, such as motion zones and sharing with family members.

Properly transferring a Ring device ensures the security of both the old and new owners. Worried about online security? Check out our guide on protecting your smart security camera from hackers.

Conclusion

Transferring ownership of your Ring doorbell is a simple process that ensures security and peace of mind for both parties involved. With these easy steps, you can seamlessly pass on your device or set up a new one in your new home. And remember, if you ever need assistance with your Ring doorbell or any other tech, Asurion is here to help.

FAQ

1. Can I transfer ownership of my Ring doorbell if I’ve lost access to the previous owner’s account?

   • Yes, you can contact Ring customer support for assistance in such cases.

2. Will I lose access to previous video recordings after transferring ownership?

   • Yes, once the transfer is complete, both the previous and new owners will no longer have access to the same video recordings.

3. Can I customize settings on my Ring doorbell after transferring ownership?

   • Absolutely! You can personalize settings like motion zones and sharing preferences in the Ring app to suit your needs