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Google Pixel phone won’t update? Here’s how to fix it

Keeping your Google Pixel™ phone up to date is crucial for security and optimal performance. If your device isn’t updating automatically, there’s no need to panic. We’ll guide you through simple, safe methods to manually update your Pixel and troubleshoot any issues.

Updating Your Pixel Manually:

Typically, your Pixel updates automatically, but if it doesn’t, you can manually update it:

  1. Open Settings.
  2. Tap on System > System update.
  3. Select “Check for update.”
  4. If an update is available, follow the prompts to download and install it.

Troubleshooting Your Pixel Update Issues:

If your Pixel won’t update, follow these troubleshooting steps:

  1. Check Your Internet Connection:

    • Slow or unreliable internet can hinder updates. Ensure you have a stable connection.
  2. Ensure Sufficient Storage Space:

    • Updates require storage space. Delete unnecessary files to free up storage.
  3. Restart Your Pixel:

    • A simple restart can resolve many software glitches. Press and hold the Power button to restart your device.
  4. Update in Safe Mode:

    • Safe Mode disables third-party apps, allowing your Pixel to update smoothly. Enter Safe Mode and attempt the update again.
  5. Factory Reset Your Pixel:

    • If all else fails, a factory reset may be necessary. Remember to back up your data before proceeding.

Backing Up Your Pixel:

Before performing a factory reset, ensure your data is backed up:

  1. Download the Google One™ app from the Google Play™ Store.
  2. Navigate to Settings > Google > Backup.
  3. Turn on “Backup by Google One” and initiate a backup.

Performing a Factory Reset:

  1. Open Settings.
  2. Go to System > Reset options > Erase all data (factory reset).
  3. Confirm the reset and follow the prompts to restart your Pixel.


Updating your Google Pixel phone is essential for security and performance. By following these simple steps, you can ensure your device stays up to date and protected against vulnerabilities. If you encounter any issues, don’t hesitate to seek assistance from our experts at Asurion.


  1. Why is updating my Pixel important?

    • Regular updates provide security patches, bug fixes, and performance improvements, enhancing your device’s overall functionality.
  2. Will a factory reset delete all my data?

    • Yes, a factory reset erases all data not pre-installed on your device. Remember to back up your data before proceeding.
  3. Can I update my Pixel without Wi-Fi?

    • While it’s recommended to update over Wi-Fi for stability and data usage reasons, you can also use mobile data if necessary

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